Sync up to the clinic’s bookingsystem to automatically receive an appointment reminder.
ISO 27001 Certification
imBee’s robust platform is ISO 27001 certified and is accompanied by regularly scheduled security assessments and penetration tests to ensure sensitive information is kept confidential.
One Team Inbox
All conversations maintain the principle of ‘Many-to-One’, where multiple agents can converse with one customer to provide comprehensive support with zero delayed response times.
Automated Chatbots
Handle routine customer inquiries and FAQs with chatbots. Free up your team's time to focus on higher-value customer interactions.
Advanced OCR integration
Document identification is simplified with OCR integration and agents can process all necessary documents as efficiently and effectively as possible.
Internal Team Chat
Bridge various internal departments to follow up on customer inquiries for smoother business communication efficiency.