Your customers message on WhatsApp, WeChat, Instagram and more. imBee unifies them in one inbox with AI Agents that follow your guidelines, so no conversation, and no revenue, slips away.
One platform that handles every channel your APAC customers use — with the AI, security and integrations your team actually needs.
Most platforms claim "omnichannel" but only handle 1–3 channels well. We handle WhatsApp, WeChat, Instagram, Messenger, SMS, voice and more — in one shared inbox.
AiskBee is enterprise AI, not a generic chatbot. It drafts responses grounded in your policies, product catalogue and customer history — with audit trails.
ISO 27001 certified, 300+ integrations, 30+ languages including Cantonese. Built in Hong Kong, deployed across APAC. No "compliance roadmap" required.
Everything your CX, sales and marketing teams need to handle conversations at scale — without stitching three vendors together.
Every WhatsApp, WeChat, Instagram, Messenger, SMS and voice conversation lands in the same shared inbox — with routing, assignment and full customer context on the right. No more tab-switching, no dropped threads.
Explore inboxDrafts responses grounded in your guidelines, suggests personalised upsells, escalates ambiguous cases to the right agent. Audit trails on every reply. Not a generic chatbot — it learns your policies and product catalogue.
Explore AiskBee
Bespoke bulk-message segments via WhatsApp, WeChat and Instagram. Real-time analytics on open, reply and conversion — with the rigour your email team expects. A/B test message variants before full broadcast.
Explore campaigns
300+ integrations. Auto-assignment, FAQ deflection and intelligent routing — without a developer. Deflect the routine 60% with AI, route the complex 40% to the right agent with full context already loaded.
Explore automationSensitive data masked at the message level. Audit logs covering every agent action. Granular role-based access — so your compliance team doesn't need a separate tool. ISO 27001 from day one, not as an add-on.
Explore governanceimBee shows up differently for the people who use it every day — and connects them with the same shared context.
Surface stalled deals, draft personalised follow-ups and recover abandoned carts — on WhatsApp where customers already are.
Bulk-message segments via WhatsApp and WeChat with the rigour your email team expects — open, click and conversion attribution.
Deflect the routine 60% with AI. Route the complex 40% to the right agent with full context — no ticket re-asking.
From bank branches to retail flagships, imBee handles the conversations your team doesn't have time for — without dropping the ones that matter.
HKMA-aware compliance, audit trails, multi-product cross-sell on WhatsApp. Used by Prudential, Ping An, UA Finance, BCT.
Appointment booking, triage routing, PDPO-aware messaging. Sensitive data masked at the message level.
Multi-language booking, concierge handoff, after-stay engagement. 24/7 across Cantonese, Mandarin, English, Japanese.
Order tracking, delivery confirmations, exception routing. Plug into your TMS via 300+ integrations.
Tenant inquiries, maintenance requests, lease renewals — all triaged. Used across malls and managed estates.
Recover abandoned carts, drive upsells, handle returns. Used by Lane Crawford, Elements, Hysan.
"We've seen a 22% increase in donations, a 3x conversion rate, and 5 hours saved per staff member every week. imBee's donation journey is just incredible."
From single-team pilots to enterprise rollouts across regions. Transparent monthly pricing, volume discounts, no per-conversation surprises.
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See how 10,000+ APAC enterprises run their customer conversations on one platform. Book a 30-minute demo or start a free trial in minutes.